Privacy Policy
I. Introduction
The security and proper use of personal data are of utmost importance to our visitors and the team at Mobigrab Ltd. It is essential to us that you clearly understand why and how we process your personal information in connection with your use of the website mobigrab.com and our services.
This Privacy Policy explains transparently what personal data we process, why we do so, and in which cases we share data with third parties (such as our trusted partners). It also provides information regarding your rights concerning the processing of personal data by Mobigrab Ltd.
We process personal data in strict accordance with applicable Bulgarian legislation and Regulation (EU) 2016/679 (GDPR). The website does not offer user registration or comments, but contains several forms through which visitors voluntarily provide information.
II. Types of Personal Data We Collect
1. Data Provided via Inquiry Forms
When you submit an inquiry for a service (web development, SEO, maintenance, marketing, technical audits, etc.), we process the following data:
- Name (if provided)
- Email address
- Phone number (if provided)
- Website URL (if applicable)
- Description of your project or needs
- Any other information voluntarily included in your message.
Purpose: To respond to your inquiry, provide a quote or consultation, and conduct follow-up communication. Legal Basis: Art. 6, para. 1, (b) of the GDPR – taking steps at your request prior to entering into a contract; or legitimate interest for general inquiries.
2. Data Provided via the SEO Audit Form
When requesting an SEO audit, we process:
- Email address
- Name / Company (if provided)
- The URL of the website to be analyzed
- Additional SEO information (optional)
Purpose: To generate the SEO audit, deliver the results/recommendations, and perform follow-up communication if requested. Legal Basis: Art. 6, para. 1, (b) of the GDPR – performance of a service at your request.
3. Newsletter Subscription Data
When you subscribe to our newsletter, we process:
- Your email address
- Activity data (opens, link clicks) via MailerLite tracking technologies.
Purpose: Sending news, tips, marketing offers, and service updates. Legal Basis: Art. 6, para. 1, (a) of the GDPR – Your explicit consent. You may withdraw consent at any time via the “Unsubscribe” link in any email.
4. Technical Data and Logs
For security and maintenance, our hosting environment may automatically collect:
- IP address
- Browser and device type
- Date and time of visit
- Error and security logs
Legal Basis: Legitimate interest (Art. 6, para. 1, (f)) to protect the site from abuse and cyberattacks.
5. Cookies
Our website uses cookies for proper functionality and third-party technologies for analysis and marketing.
- Necessary: Required for privacy choices and site security.
- Marketing & Functional: Provided by MailerLite for subscription form functionality and spam protection.
- Analytics: We use Google Analytics (via Google Consent Mode v2) to analyze traffic anonymously. These are activated only after your explicit consent via the cookie banner.
You can manage your settings at any time via the cookie settings link at the bottom of the site.
III. Data Sharing
We do not share personal data with third parties except for:
- Hosting and Technical Support Providers.
- MailerLite: For managing email lists and newsletters. Their policy guarantees GDPR compliance.
- Google (Alphabet Inc.): For traffic analysis (Google Analytics). Data is sent in an anonymized form unless you consent to remarketing.
- Legal Requirements: If mandated by law.
We do not sell your data or provide it to third parties for their marketing purposes.
IV. Retention Periods
- Form Inquiries: Up to 12 months or until the conclusion of communication/contract.
- SEO Audits: Up to 12 months for statistics, unless deletion is requested earlier.
- Technical Logs: 30–90 days (per hosting provider policy).
- Newsletter Data: Until consent is withdrawn or we cease publication.
V. Your Rights
You have the right to request:
- Access to your stored data;
- Correction of inaccurate data;
- Deletion of your data (“Right to be Forgotten”);
- Restriction of processing;
- Objection to processing;
- Data Portability;
- Withdrawal of Consent.
You also have the right to lodge a complaint with the Commission for Personal Data Protection (CPDP) in Bulgaria or your local supervisory authority.
VI. Contact Information
Mobigrab Ltd
UIC: 207132451
Address: 7 Sinite Kamani St.,
Sofia, Bulgaria, EU
Last Updated: December 15, 2025