TERMS AND CONDITIONS

I. General Information

These Terms and Conditions govern the access and use of the website https://mobigrab.com, owned by MOBIGRAB Ltd., UIC 207132451, with its registered office and management address at: 7 Sinite Kamani St., Serdika District, Sofia 1225, Bulgaria.
By using this website, you agree to these Terms and Conditions. If you do not accept these terms, please discontinue the use of the site immediately.
IMPORTANT: These Terms and Conditions apply exclusively to the use of the website (browsing, sending inquiries, newsletter subscription) and do not govern the provision of the services themselves. Each specific service (web development, marketing, etc.) is provided under a separate contract, mutually agreed upon and signed/accepted by the parties.

II. Nature of Services and Website Content

This website provides information regarding a wide range of services, including:
  • Web Development;
  • SEO Optimization;
  • Digital Marketing;
  • Technical Support;
  • AI Automations;
  • SEO, Technical, and Security Audits;
  • Hardware and Software Repair and Maintenance.
The website is for informational purposes only. Descriptions of services, price estimates, timelines, and offers published on the site do not constitute a legally binding offer but serve as an invitation to negotiate.

III. Inquiries, Proposals, and Contracting

    1. Submitting an inquiry via contact forms, email, or other channels does not automatically result in a contract.
    2. Mobigrab provides proposals that are not legally binding unless explicitly confirmed in writing by the Client and subsequently accepted by us.
    3. Service contracts are finalized:
      • Via email with explicit written acceptance of a proposal;
      • By signing a physical contract;
      • Via electronic signature (where agreed upon).
    4. Specific terms regarding scope, duration, pricing, payments, warranties, and penalties are determined only in the individual contract, which takes precedence over these Terms and Conditions.
    5. Mobigrab reserves the right to refuse service if:
      • Provided information is inaccurate, incomplete, or misleading;
      • Execution is technically impossible or conflicts with our ethical and security policies;
      • There is a conflict of interest or a lack of resources.

IV. Payments

    • The website does not offer direct online payments (e.g., virtual POS terminals for direct service purchases).
    • All payments are processed via bank transfer based on an issued invoice and according to the terms of the individual contract.
    • Any pricing information on the site is indicative and does not represent a final price.

V. User Rights and Obligations

The User agrees to:
  • Use the site in good faith and in compliance with Bulgarian legislation;
  • Refrain from attempting unauthorized access (hacking), DDoS attacks, or scanning the web server and databases.
  • Users may not use site content for competitive commercial purposes without authorization.
  • Do not copy, modify, or distribute materials (text, code, design) without written consent from Mobigrab.
Mobigrab reserves the right to:
  • Modify site content, prices, services, and features at any time without prior notice;
  • Restrict access to the site for technical maintenance or security threats.
  • Remove users from the newsletter subscription list if abuse is suspected.

VI. Official Communication

To ensure quality and task traceability:
  1. Official communication between the Client and Mobigrab regarding project changes, approvals, and financial matters is valid only if sent via email.
  2. Primary Contact: support@mobigrab.com
  3. Mobigrab does not accept work requests, critical instructions, final approvals, or cancellations submitted solely via:
  • Social Media (Facebook, LinkedIn, Instagram);
  • Chat Applications (Viber, WhatsApp, Messenger, Telegram);
  • SMS;
  • Phone calls (without subsequent written email confirmation).

4. All verbal agreements must be confirmed in writing via email to be considered effective.

5. Mobigrab is not responsible for phishing emails or scams carried out by parties using names or domains similar to ours but differing from our official ones.

VII. Personal Data and Intellectual Property

  1. Personal Data: The processing of personal data (including cookies, contact forms, and newsletters) is conducted in accordance with our Privacy Policy, which is an integral part of these Terms and Conditions.
  2. Intellectual Property:
    1. All text, images, graphics, logos, design, and code on this site are the property of Mobigrab Ltd.
    2. Intellectual property rights for materials created for the Client (website, code, design) are transferred in accordance with the terms of the individual contract, not these Terms and Conditions.

VIII. Limitation of Liability

Mobigrab strives to maintain accurate and up-to-date information, but does not guarantee the absence of technical errors. Mobigrab is not liable for:
  • Temporary interruptions of site access due to technical reasons or maintenance.
  • Actions of third parties (hosting providers, ISPs);
  • Data loss or lost profits resulting from the use of the site.

Disclaimer of Warranties: Site information is for promotional and informational purposes. Mobigrab does not guarantee specific market results, search engine rankings (Google), or specific sales/traffic volumes unless explicitly stated with specific metrics in a signed contract.

IX. External Links

The site may contain links to third-party websites. Mobigrab is not responsible for the content, privacy policies, or security of these external sites. Visiting them is at the user’s own risk.

X. Amendments to Terms and Conditions

Mobigrab reserves the right to amend these Terms and Conditions at any time. The updated version will be published on this page and will become effective immediately upon publication.

XI. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of the Republic of Bulgaria. Any disputes shall be referred to the competent court in Sofia. For individual consumers: In the event of a dispute that cannot be resolved voluntarily, you may contact the Commission for Consumer Protection (CCP) or its mediation commissions. More information can be found at: https://kzp.bg.

XII. Contact Information

MOBIGRAB Ltd.
UIC 207132451
Address: 7 Sinite Kamani St., Serdika District,
Sofia 1225, Bulgaria.
Email:

Last Updated: February 5, 2026

►
Necessary cookies enable essential site features like secure log-ins and consent preference adjustments. They do not store personal data.
None
►
Functional cookies support features like content sharing on social media, collecting feedback, and enabling third-party tools.
None
►
Analytical cookies track visitor interactions, providing insights on metrics like visitor count, bounce rate, and traffic sources.
None
►
Advertisement cookies deliver personalized ads based on your previous visits and analyze the effectiveness of ad campaigns.
None
Scroll to Top